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This privacy statement was last changed on October 22, 2026, last checked on October 22, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.compassenergyinc.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

9.2 Supplements

This section, which supplements the rest of this Privacy Statement, applies to citizens and legal permanent residents of Maryland (MODPA) and Delaware (PDPA)

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Compass HVAC Services LLC
1014 S. Central Avenue
Laurel, DE 19956
United States
Website: https://www.compassenergyinc.com
Email: andy@ex.comcompassenergyinc.com

Eliezer Martinez profile picture
Eliezer Martinez
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Technician came on time and made the necessary repairs and everything is working properly. Thank you to the Compass team from the office to the technician. Greatly appreciated. Eli Martinez.
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J D profile picture
J D
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great tech Tyler great service
Posted on Google Google
Rick Baldrige profile picture
Rick Baldrige
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A/C system was acting erratic, service ck was performed and some sytem setting adjustments were made. All was working fine upon putting unit through its paces!
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Nancy Berg profile picture
Nancy Berg
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had my new system installed today. They showed up right on time and explained everything to me as needed. Very professional people!
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Elise Lindsey profile picture
Elise Lindsey
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you Tyler for figuring out what was going on with our system today! You are very thorough and appreciated your knowledge!
Posted on Google Google
Lou Campagna profile picture
Lou Campagna
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Damian was courteous and very knowledgeable in preventative maintenance and trouble shooting our HVAC system. Arrived on time as per scheduled appointment time.
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Black Pearl Guitars Dennis MacPherson profile picture
Black Pearl Guitars Dennis MacPherson
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Technician contacted us before arrival, was professional and keep us informed throughout the process.
Posted on Google Google
Debbie profile picture
Debbie
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Craig was professional and courteous. He explained what was going on. Thank you.
Posted on Google Google
Cynthia Cummings profile picture
Cynthia Cummings
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Gabe was great
Posted on Google Google
Cathy profile picture
Cathy
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a wonderful experience with Compass! Would highly recommend as they are my go to company now. Gabe arrived on-time and was friendly, knowledgeable, and most importantly honest. When they say no hidden fees they mean it! I expected a large bill after having a previous company asses the issue and provide a quote. I'm glad Compass was my second opinion. They fixed my issue that day and saved a lot of money.
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Let's Point You in the Right Direction

Whether it’s a summer breakdown, a furnace that won’t light, or a heating oil tank running low, Compass HVAC Services LLC is right down the road in Laurel, DE. Family-owned, NATE-certified, and available 24/7 for emergencies — with no hidden fees, ever. You only pay for the time we spend on the job.

 
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